Staff

Get to know your Custom Floors and Custom Stone team!

Jerry Hall

Owner - Residential Sales Manager

Jerry has been the owner of Custom Floors and Custom Stone for over 25+ years.  He has grown this business from a modest showroom in Carmel into a massive, state of the art showroom, warehouse and granite fabrication facility. Jerry truely believes in the unique experience this company offers, and that Custom Floors and Custom Stone have and will continue to make many homeowners happy.

Mike Grogan

Vice President

Mike officially joined Custom Floors in 2017. He comes with extensive knowledge and experience in the flooring industry which encompasses Custom Builders, Retail Clientele and Commercial Projects. Mike started his career with Marshall Fields in Chicago back in the early 80’s as the manager of their flooring division. He then moved his family down to Fishers in 1990 and became the Business Development Manager for the 3rd largest flooring distributor in the United States. His duties included calling on all the major Flooring Dealers, Builders and General Contractors in a 3 state region. For the last 28 years Mike has been professionally involved with Custom Floors and a close friend of Jerry Hall’s. Mike’s experience in sales and installation processes is an asset for Custom Floors and he is helping the company build for the future. Mike has been married to Annette for 32 years and they have 5 children and 2 grandchildren. Mike’s hobbies include watching the Cubs play at Wrigley Field and sailing in Lake Michigan; he has sailed in the Chicago Mackinaw race for 12 years.

Tammy

Showroom Manager

Tammy has been connected with the Design world for over 30 years.  After graduating from Purdue University with a degree in Interior Design, she practiced Commercial Design for 13 years.  After raising her daughters, she worked as a Resource Manager at an Architectural/Interiors Firm.  This lead to her current Showroom Manager position at Custom Floors.  She maintains the 20,000 square foot Showroom of products that come from over 80 vendors.  She enjoys creating an “experience” for all of Custom Floors” Customers, Designers, and Builders.  In her free time, she loves going on adventures with her family like traveling, visiting museums and historical monuments.

tammywhite@customfloors.com

Kathy

Receptionist & Social Media

Kathy comes from a career in sales and customer service.  Kathy will greet you as you enter our 20,000 sq ft showroom.  She was once asked, “Are you comfortable with being the face of Custom Floors?”; she replied, “The real question is, Are you comfortable with my face.”  The answer to both was “Yes”! 

Kathy is our resident Social Media and Website person.   She is in the process of updating our Social Media pages.  Please visit us on Facebook, Pinterest, Twitter, Instagram and Houzz.   Additionally, Kathy writes our weekly blog on Wordpress.

Kathy is a practicing visual artist, creating works of collage, painting and assemblage-mixed media.
We would love to feature your Custom Floors and/or Custom Stone creation on one of our posts.  Feel free to email pictures.
 

kathywessel@customfloors.com

Eric Timblin

Sales Consultant

Eric has a background in sales and management and has been with Custom Floors for 21 years now!  He maintains strong relationships with local building groups as well as several other General Contractors.  He works with numerous interior designers.  Eric is highly knowledgeable about every aspect of the flooring business including design, market trends and installation practices. Eric works by appointment only.

Erictimblin@customfloors.com

Alison Wright

Sales Consultant

Alison graduated from Indiana University with a degree in Interior Design and has been with Custom Floors for over fifteen years.  Throughout her career Alison has contributed to the greater Indianapolis area housing markets by providing customized interior finishing services with goal orientated results geared towards achieving styles, designs, concepts and themes derived from leading industry trends while meeting or beating project budgets either drawn up by Alison or collaboratively comprised by working closely with her various customers.  Alison has maintained a steady and loyal relationship with her customer pool which consists of custom residential builders; premier interior designers; architects; contractors of various trades, and homeowners.  Alison’s portfolio includes seasonal Home-A-Rama projects; Indianapolis Monthly’s yearly Dream Home projects; Custom New Home Construction and Remodel projects.  Alison excels in custom design work; is knowledgeable about market trends, and will utilize her expertise to create your custom flooring experiences.  Alison works by appointment only.
 

alisonwright@customfloors.com

Brenda Escobar

Sales Consultant

Brenda has been with Custom Floors since 2006.  Before joining us, she worked with another local contractor and a local tile distributor.  Brenda maintains strong relationships with custom home building companies as well as local contractors and interior designers.  She has a strong eye for design and enjoys doing custom projects and remodels.  Brenda works by appointment only.

Brendaescobar@customfloors.com

Nicole Coffey

Sales Consultant 

Nicole comes from a family background of custom builders and holds a bachelor’s degree from IU in Interior Design.  She has been here at Custom Floors for ten years and excels at design work and custom home projects.  Nicole has maintained solid relationships with builders such as Dave SegoJeff West, and Rex Brown. Nicole works part-time, and by appointment only.  

Nicolecoffey@customfloors.com

Erin West

Sales Consultant

Erin has been with Custom Floors for about 5 years now and has degrees in both Merchandising and Interior Design!  Before joining us at Custom Floors she was working for another local tile distributor. Erin maintains relationships with builders like Madison Custom Homes, and Gollner Custom Homes.  

Because of her background, Erin has a strong eye for design and enjoys doing custom design work. Erin works showroom hours throughout the week or otherwise by appointment only.

Erinwest@customfloors.com

Jennifer Flegel

Sales Consultant 

Jen’s undergraduate and graduate degrees in Architecture assist in her wide breadth of construction and design experience.  She has been a designer with Custom Floors since 2012.  Jen’s design objective is to provide the homeowner with a space reflective of their own sense of style by bringing their ideas to life. Customers really feel the sense of energy and excitement Jen brings to each unique project.  If you’d like to work with Jen directly, please make an appointment.

Jenniferflegel@customfloors.com

Jesse Lewellyn

Sales Consultant 

Jesse graduated from Ball State with a degree in Interior Design and minors in Architecture and Construction Management. She began her professional career by working with a commercial design company before going back to her true passion of helping clients design the interiors of their homes.  Jesse works with many designers, contractors, and builders in the Indianapolis and surrounding areas.  She has a wide range of knowledge of products, color and trends to help her clients throughout the process of their project and make their ideas come to life.

When she is not working, she enjoys being with her family, playing billiards, and sewing.  Or, you can find her on the baseball diamonds cheering for her boys.
 
Jesse is available by appointment only, during the week. Please contact her at (317)806-1786 or by email.

 jessicalewellyn@customfloors.com (317)-806-1786

Janice Workman

Sales Consultant

Janice has been in the flooring industry since 2003 and with Custom Floors since July of 2018.  She enjoys working directly with individuals, assisting them in making their project ideas come to light as well as offering her own design ideas for those who are in need of suggestions.  She is well versed in all the components of flooring, wall coverings and granite/quartz/quartzite to help put the finishing touches in the individual’s space.  She also works with local designers and builders in both residential and commercial settings.
Most of Janice’s adult life has been in customer service, as her passion is making people happy with the end results.
Janice works showroom hours throughout the week as well as some Saturdays and does accept evening and Saturday appointments.  If you would like to specifically see Janice, please call to schedule an appointment to be sure she is available during your visit.
 

janiceworkman@customfloors.com

Scott Gray

Sales Consultant

Scott has been hands on in the flooring business since 1996 and with Custom Floors since 2011.  Scott maintains working relationships with commercial and residential builders throughout Indianapolis and the surrounding areas.  His strong knowledge and experience in the commercial and residential flooring industry helps business owners and homeowners achieve their vision.  In his spare time you can find Scott out boating and fishing. Scott works by appointment only throughout the week.

scottgray@customfloors.com

Tracey Verble

Sales Consultant

Tracey has been with Custom Floors for just over a year. She studied at Indiana University while working for her family’s floor covering business. After that, she went to work for a wholesale home buying firm where she implemented a flooring program for builders and designers.  She most recently managed her own floor covering company for 14 years.  Tracey also enjoys the design aspect of custom home projects and remodels.  She is currently working with new home builders, remodeling contractors and designers.  Tracey works showroom hours throughout the week or otherwise by appointment only.

traceyverble@customfloors.com

Rodney Johnson

Granite & Quartz Sales Consultant

Rodney has a long history of pulling everything together for great color combinations.  He has been a part of the Custom Stone team for 14 years.  Rodney is well versed in answering any questions you may have.  He maintains strong relationships with many kitchen and bath remodeling companies as well as cabinet companies. Rodney works by appointment only.

rodneyjohnson@customfloors.com

Tyler Chambers

Granite & Quartz Sales Consultant

Tyler grew up in the stone fabrication business, gaining initial experience working in the family business in Northern Indiana. With 15 years of experience, most of which is in installation and fabrication, Tyler is able to educate and set expectations on natural and engineered stone materials for you countertop needs. Having a great eye for color and design, Tyler can help make your vision a reality. When Tyler is not helping clients with their granite and quartz needs he can be found playing recreational softball.

Tylerchambers@customfloors.com

Cindy

Installation Manager

Cindy has been with Custom Floors since 2009.  Before coming to Custom Floors, she spent several years managing install crews through local construction companies.  Cindy manages and coordinates all of our installation teams.  She understands the ins and outs of all aspects of flooring installation and services.  She spends her days organizing install crews, scheduling appointments for installation and services, problem solving and keeping everything moving smoothly between project sites. 

cindyleach@customfloors.com

Robyn

Purchasing Manager

Robyn is our purchasing agent at Custom Floors and has been with the company since 2009.  She is responsible for ordering our products and shipping and receiving of materials.  Once you have finalized your contracts with your sales associate, the ordering process begins.  Robyn will contact you via email once she has your estimated time of arrival of the materials to our warehouse.
After the materials are received, our installation manager, Cindy Leach, will then be in contact with you to schedule your project.  When Robyn is not working she likes to eat ice cream at all the local ice cream parlors.  Oh, and tattoos.

robynwilliams@customfloors.com

Drew

Accounting

Drew helps to manage the flow of money and inventory here at Custom Floors and Custom Stone. He assists our owner and CFO in the day to day organization and maintenance of accounts and also helps to facilitate claims, invoicing, billing, and accounts receivables.

drewmerz@customfloors.com

Doug

Custom Stone General Manager 

Doug has been managing Custom Stone and the warehouse of stone slabs (we have over 700 of them!) for several years now.  Doug has 20 years of experience in the stone trade, from fabrication and installation to sales and management.  He coordinates with over fifteen different quartz, stone and granite suppliers.  Doug hand-selects our entire stone selection to make sure that every piece we receive is of the highest quality and best color. He also maintains and manages our state of the art digital granite fabrication department as well as the entire crew of fabricators.  Doug maintains the service schedule and spends his days moving between project sites and the fabrication facility to make sure installations and fabrications run smoothly. 

Dougbishop@customfloors.com

Amy

Custom Stone Scheduling Manager

Amy manages the scheduling of templates and installation of countertops with our clients. Amy has been in the granite business for 6 years, 3 of those at Custom Stone.  She works directly with Doug and Mike as well as with Cindy and the sales staff to keep installations and services running smoothly.

amywilliams@customfloors.com

Mike

Custom Stone Template and Fabrication 

Mike helps to manage our state-of-the-art digital stone shop.  He works directly with the template staff and fabrication shop managing and programming the daily cut schedule. Mike also works directly with customers and their sales person after their project has been templated, digitally laying out where and how your stone will be cut. 

mikedenny@customfloors.com

Jr. and Jose

Warehouse Managers 

If you have the pleasure of visiting our warehouse, you’ll see these two bringing in deliveries, loading out install crews with materials for projects, helping clients with order pickups, among other things. They keep our warhouse organized and running smoothly!

Debbie, Matt, & Bob

Field Superintendents

Debbie, Matt and Bob all have extensive backgrounds in construction and home remodel services.  They spend their days moving between project sites making sure everything stays moving smoothly and accurately; mediating between company and client and install crews. They are the ambassadors of our business while helping to manage the many services and installations that go on daily.


The staff here at Custom Floors and Custom Stone work by appointment both in the showroom and outside the showroom. It is in the best interest of our current and prospective clients to call ahead for an appointment.  An appointment allows you to not only know that your sales person will be available, but ensures for undivided, one-on-one attention toward your project. New and Current clients are welcome to peruse the showroom and/or check out samples during business hours, but sales assistance may be limited.
 
Please reach us by email or by calling our main line at 317.844.7740 and we can direct your call to the appropriate person. 

Thank you!
Your Custom Floor Team